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Over 1.8 million hours of care provided

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Over 1.8 million hours of care provided

Privacy & Cookies Policy

This Cookies and Privacy Policy governs the manner in which Care for Family Pty Ltd collects, uses, and protects the personal information provided by users (“you” or “user”) of the website https://www.careforfamily.com.au/ and the sub-domain https://info.careforfamily.com.au/ (referred to as “the website”). By accessing and using the website, you consent to the data practices described in this policy.

1. Information Collection

1.1. Personal Information: When you use the website, we may collect personal information such as your name, email address, phone number, and other relevant details. We collect this information only when you voluntarily provide it to us.

1.2. Cookies: We may use cookies, which are small files stored on your device, to enhance your browsing experience on the website. Cookies help us analyse website traffic, personalize content, and improve our services. You have the option to accept or decline cookies by modifying your browser settings. However, please note that declining cookies may limit certain features and functionality of the website.

2. Use of Information

2.1. Personal Information: We may use the personal information you provide to communicate with you, respond to your inquiries, process your requests, and provide the services offered on the website. We may also use this information for internal record-keeping, improvement of our products and services, and marketing purposes with your consent.

2.2. Cookies: We use cookies to analyse website traffic, track user navigation patterns, and gather demographic information. This helps us understand user preferences, tailor the website to your needs, and improve our overall service.

3. Information Sharing and Disclosure

3.1. We value your privacy and will not disclose your personal information to third parties without your consent, except in the following circumstances:

  • To trusted service providers who assist us in operating the website and providing our services, subject to their agreement to keep the information confidential.
  • To comply with legal obligations, enforce our terms and conditions, or protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

4.1. We are committed to ensuring the security of your personal information. We implement reasonable technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of data. However, please note that no data transmission over the internet or electronic storage method is entirely secure, and we cannot guarantee absolute security.

5. External Links

5.1. The website may contain links to external websites. Please note that we have no control over the content, privacy practices, or security of these third-party websites. We recommend reviewing their respective privacy policies before providing any personal information.

6. Accessing and Updating Personal Information

6.1. You may request access to, correction, or deletion of your personal information held by us. To do so, please contact us using the contact details provided below.

7. Changes to this Policy

7.1. Care for Family Pty Ltd reserves the right to update or modify this Cookies and Privacy Policy at any time. Any changes will be effective immediately upon posting on the website. We encourage you to review this policy periodically for any updates or changes.

8. Contact Us

8.1. If you have any questions, concerns, or requests regarding this Cookies and Privacy Policy, please contact us at:

Address: 58 Liverpool Street, Rose Bay, NSW Australia, 2029
Email: [email protected]
Phone: 02 9343 0880

9. Consent and Age Restrictions

9.1. By using the website, you represent that you are at least 18 years old or have obtained parental or guardian consent to use the website and provide personal information.

10. Retention of Personal Information

10.1. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Cookies and Privacy Policy, unless a longer retention period is required or permitted by law.

11. International Data Transfers

11.1. Your personal information may be transferred and processed in countries outside of Australia. By using the website and providing your personal information, you consent to the transfer of your information to countries that may have different data protection laws.

12. Children’s Privacy

12.1. The website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take steps to delete the information.

13. Marketing Communications

13.1. With your consent, we may send you marketing communications regarding our products, services, and promotions. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

14. Your Rights

14.1. You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or update of your personal information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.
  • Withdraw your consent for the processing of your personal information.
  • Lodge a complaint with a data protection authority if you believe that we have violated applicable data protection laws.

To exercise these rights or if you have any inquiries regarding your personal information, please contact us using the contact details provided in section 8.

15. Governing Law

15.1. This Cookies and Privacy Policy shall be governed by and construed in accordance with the laws of Australia.

15.2. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Australia.

By using the website, you acknowledge that you have read, understood, and agree to the terms of this Cookies and Privacy Policy.

Last updated: 16/05/2023